Return & Refund Policy

We want you to shop with confidence at Emrylia.

If you are not satisfied with your purchase, please review our return and refund policy below.

30-Day Return Policy

Eligible items may be returned within 30 days of delivery.

To qualify for a return, the item must be:

Unused
In original condition
In the original packaging
With all included accessories, manuals, or parts

How to Start a Return

To request a return, contact us at:

support@emrylia.com

Please include:

Your order number
The email address used for your order
The reason for your return
Photos or videos if the item is damaged, defective, or incorrect

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

We may request photos or videos to help review the issue.

Non-Returnable Items

Some items may not be eligible for return, including:

Used items
Items damaged by misuse
Personal care items that have been opened or used
Final sale items
Gift cards
Items returned without approval

Return Shipping

Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect due to our error.

Original shipping fees are non-refundable unless required by law.

Refunds

Once your return is received and inspected, we will notify you whether your refund is approved.

Approved refunds will be issued to your original payment method.

Please allow several business days for your bank or payment provider to process the refund.

Order Cancellations

If you need to cancel an order, contact us as soon as possible at support@emrylia.com.

We cannot guarantee cancellation once an order has been processed or shipped.

Exchanges

If you need a replacement for a damaged, defective, or incorrect item, please contact us and we will help review your request.

For return or refund questions, please contact:

support@emrylia.com

Your cart is empty